
My hands were as dry as parchment when I checked into Washington’s Donovan House hotel on a bitterly cold day last winter. Eager for some moisturizer, I went straight to the bathroom, where I discovered that — egad! — there was no moisturizer to be found. Nor was there any shower gel for bathing, just plain old skin-drying soap. I was perplexed. Where were my favorite toiletries? For a while there, you could count on your average hotel room to be almost as well-stocked as a Wal-Mart. Walk into the bathroom and you’d find shampoo, conditioner, lotion, mouthwash, a shower cap and not one but two bars of soap, in case you didn’t want to lather your body with the same suds that oozed over your hands. Lost a button on your blouse? Mending kit right...